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Upper NW >
Posted by Katherine M on 10/25/2014
1) Tried to reserve the Doissants again - don't even bother. 2) Fancy products in the display case are delectable. Menu items are fair to sub-par and certain not worth the $$. Many menu items, including the whiteboard specials, are often sold out by midday (without bothering to update the whiteboard). Details on #1 for those interested: The first time we tried to get these, we were told they "tried" to call us to let us know they "were behind", so it was our fault they didn't have our reserved order when we arrived. Today we knew better, so we called ahead before we left and were assured our entire order was ready and reserved. When we arrived, half our order had already been sold in the time it took for us to drive there, even though they knew we were on our way and expecting to be served appropriately. Both times we were bringing in out-of-town guests for a special treat; we drive into town half an hour from northern VA. Both times we received only a half-hearted apology from the spacy cashier, and no offers of free or discounted products to assuage the disappointment. It's just embarrassing inviting our friends and family to over-spend and be treated so poorly in return. Will NOT be going back again.