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Arlington / Alexandria >
Posted by Diane Gannon on 02/28/2015
I've eaten in, called in deliveries and done pickups. No problems at all. Good quality dishes. All deliveries were accurate and hot. Phone service was polite and professional. Am planning on calling for delivery tonight!
Posted by CJ on 11/02/2014
Only negative regarding the food; everything from the soups to the main entrees need to be hotter; the food is barely warm. Otherwise the food has always been excellent. As long as I have eaten there, the the hostess is rude in every way. Never smiles, acts like you should thank her for coming into the restaurant; very curt, even hearing phone orders. A real turnoff for even going to the restaurant.
Posted by Art Vandelay on 07/20/2014
Tofu can be hard to cook, and I only ordered two tofu dishes, Kung Pao Tofu and General Tso tofu. But they tasted exactly the same, I even called up because I thought they were the same dish. The person on the phone asked if they both had nuts. No, only one did, so I that qualified them as different. I asserted they were the same dish, and she refused to acknowledge that the customer is right. Tofu was incredibly spongy. The place across from the Ballston metro is a lot better. Also, the containers were so packed with sauce it overflowed as soon as open. Very fast delivery though and good prices. If you're too drunk and hungry to care, order here.
Posted by Anonymous on 07/17/2014
When I called to make an order the woman over the phone was very rude and showed very poor customer service. When the food arrived she called me several times to make sure that I gave the delivery guy a tip and insisted on knowing how much I gave him. It wasn't the first time someone has treated me that way from that restaurant. I hope the poor service is improved.
Posted by mm on 12/21/2012
I called to order for delivery four orders for the 1st time. The lady got my address and phone number then she told me it was too far and hung up. She didn't even give me the option to pick up. Wow, these people really need classes how to take orders. I'll take my business somewhere else where they can listen and give me options.
Posted by JMN on 01/05/2012
My favorite Chinese restaurant in Arlington. I drive all the way from Shirlington for their food, even though I pass like 5 Chinese restaurants on the way there. Always clean, quality, and a great price. I wish they would give you a little larger portions of steamed rice with entrees, but I just order a side of it and I have enough. Great place!
Posted by Jane on 11/10/2011
I love "Oriental Gourmet." The staff are friendly and efficient, the atmosphere is very pleasant, (and clean!), and the food is consistently excellent. It's everything you could want in a neighborhood Chinese restaurant, with take-away and delivery.