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Bethesda / Silver Spring / College Park >
Posted by Melissa Gallagher on 02/24/2013
To begin with, I was placed on hold for 5 minutes; yet the employee was audibly on another call. I had to call again to place my order. Once I was finally acknowledged, I literally had to spell out and repeat my street name just to verify if they could even deliver to my area. After the employee finally got my address (after I insisted he spell it back to me correctly 3 additional times), he had to radio someone else to confirm if they deliver. Then, he kept trying to sell me buffalo wings...........just wanted pizza...just pizza... Once the order was finally completed (15 minutes later). Within 5 minutes, another employee calls back my cell indicating that they cannot locate my address. I ask if they are perhaps using Mapquest. They respond "we are using a mapbook and we don't see your street." At this point, I am frustrated yet amazed that NO ONE has access to the internet to locate our address. Yet, they also offer "Online Orders." To sum it up, food was decent but only because I hadn't eaten anything all day. I will never be ordering from this establishment again.