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Posted by Kidada on 07/23/2013
I never was able to taste the food. However, we received poor service. Many of us were to going to DC for a convention and the food was highly recommended, so we bought a Living Social coupon for $15 (getting $30 worth of food). We arrived at the restaurant around 1 pm and was told that they could not honor our coupon until after 6 pm and that there would be an 18% tax on the meal as well. Both things not mentioned in coupon (also not in fine print). We took a taxi cab there and was leaving the next day, which we explained as we were out of town guests. The staff, including one of the owner's son was rude and dismissive and walked off while we were complaining that we were being penalized for their mistake. (We were told that a bartender had made a mistake on the coupon ad). We asked to speak to the owner, several times. We were told different stories about his whereabouts, including he was in the back cleaning equipment. One staff, even supposedly went out side to "talk" to him. Were were then told he was not honoring the coupon at the time. Never once did the owner come speak to us. They tried to tell us that "Dine-in" meant eating upstairs after 6 pm when they had waiters, although people were ordering food to go or taking upstairs to eat. My knowledge of dine in means that you buy the food there and eat there! Obviously, they have a different meaning. Even when we said we will be filing a complaint. They were still unresponsive and tried to resolve the issue. What makes no sense for their behavior is that the food prices do not change from lunch to evening so I am still not sure what that was all about. Very disappointed by their behavior.
Posted by shawn on 02/09/2013
I traveled from Fort Washington Md to DC. I had to wait from 8:50 until 9:57pm for my food and that was after waiting in line for them to take my order. I paid $ 68.00 .They gave me the wrong meals. Hard dry rice, the chickenhad an old smell.and they forgot to give me one of the meals. I am done (and hungry!) '
Posted by Anonymous on 08/01/2012
This wasn't jerk chicken... It was something more like Peruvian chicken with BBQ sauce. People were telling me..they are better than Nigrel. WRONG WRONG WRONG... This was a joke. With their poor service and imitation Jerk Chicken I don't know how they stay in business. But then i read of your reviews and I know now. You have to be kidding me. Those of you that think this is Great Food or Jerk is smoking. This is not Jamaican food. Jamaican food has flavor...which this place so importantly LACKS! Never going back.
Posted by ...Visiting the D.C. area on 07/25/2012
This place was recommended by a family member so I was extremely excited to go. After we paid we waited almost 30 minutes to get 1 order of jerk Chicken, and a beef patty? Box after box was filled with rice and cabbage, but the meat was not ready...Isn't that what hot plates are for? If you're going to make your customer wait, don't have an attitude...I must say the food was really good, but I surely would not be a frequent customer if I lived here. Get it together and you could have a goldmine in your hands.
Posted by Anonymous on 06/25/2012
The jerk chicken was good because it was done on the grill. Heaven help the person who cooks that sappy rice which is overcooked and sticks to the spoon as the server dishes it out. Cabbage overcooked. The food overall was poor. Because you have a clientele who want something spicy without having to cook it themselves, should you serve such food. That is NO Caribbean cooking. For a $15 dinner some respect for the palate man.
Posted by Unhappy custmer on 05/12/2012
I was so hungry when I decide to eat from sweet mango. I order the curry goat and could not believe the amount of fat on the goat and how BIG it was! It was almost as if they just threw the goat in the pot without cleaning it the cabbage even taste off, how do you mess up cabbage.and they use prebroiled rice. I waisted my money and didn't even eat the food I threw it away right in front of them and left. I will never eat there again! And those of you who enjoyed it obviously don't know what good Jamaican food is!
Posted by Anonymous on 04/23/2012
The title is self explanatory... The food is hands down the best of its kind in the district (large oxtails dinner!) however, the service and efficiency of the restaurant leave much to be desired. They almost always run out of some thing on the menu. I have NEVER had my order executed correctly. And the call-in service is a joke. Not to mention the clear bias they have for regulars. There can be a line of over 15 people waiting for either their food or to order, and out of nowhere someone will walk up and ask for an impromptu meal and it's made with haste. Very unprofessional.